Return and Refund Policy

Effective Date: October 2, 2026

At Nikhar https://nikharofficialpk.blogspot.com, we are committed to providing you with authentic, high-quality skincare and haircare products. Your satisfaction and safety are our top priorities. If you experience any issues with your order, we are here to assist you.

1. Eligibility for Returns & Exchanges

We offer returns or replacements under the following conditions:

  • Reporting Timeframe: You must inspect your package upon delivery and report any issues within 48 hours of receiving the order.
  • Condition: Items eligible for return must be unopened, unused, undamaged, and in their original packaging with all original seals and tags intact.
  • Proof of Purchase: A valid order number, receipt, or original order confirmation is required to process any return request.

2. Non-Returnable Items

Due to hygiene, safety, and personal care standards, the following items cannot be returned or refunded:

  • Products that have been opened, unsealed, or used.
  • Items purchased during flash sales, clearance, or special promotional offers.
  • Items returned without prior approval from our customer support team.

3. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect product:

  1. Contact our support team within 48 hours of delivery via WhatsApp or through our Contact Us page.
  2. Provide clear photos and an unboxing video showing the damaged or incorrect product along with the shipping label.
  3. Once verified, we will arrange a replacement or issue a full refund/store credit at no additional cost to you.

4. Return Process

If your return request meets our policy criteria:

  1. Reach out to our customer care team with your order details and reason for return.
  2. Our team will review your request and provide instructions along with the return shipping address.
  3. Package the item securely in its original packaging to prevent damage during transit.

5. Shipping Costs

  • Customer Responsibility: Customers are responsible for paying the return shipping fees unless the return is due to an error made by Nikhar (e.g., damaged or incorrect item delivered).
  • Non-Refundable Shipping: Original shipping charges are non-refundable.

6. Refunds & Processing

  • Once your returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.
  • Approved refunds will be processed via bank transfer, JazzCash, EasyPaisa, or direct store credit within 3 to 7 business days.

7. Contact Us

For any questions, concerns, or assistance regarding our Return and Refund Policy, please feel free to reach out: